Whilst we do our very best to take care of your bike please note your bike is transported and stored by us at owners risk. If you have bike insurance please make you insurance company aware of the movement of your bike by somebody other than yourself.
Trip – World Wide Pandemic
In the event of a world wide pandemic and there’s a UK travel ban your booking will be rolled over to the following year.
Trip – Boarder Closures
In the event of one the boarders being closed then your booking will be rolled over to the following year the event is next run.
CTS Event – Cancellation of bookings
If a customer cancels then a full refund will be given providing the booking is cancelled prior to 21st May 2021 , less a 10% admin fee. When cancelling an email must be sent to firstname.lastname@example.org even if you have phoned to cancel.
The customer understands that their bike is transported at owners risk.
Liability – Holiday/Events
European Cycle Events (5034events Limited and MaratonaUK Limited) are not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellations, flight changes, delays or any other matter beyond our control. Participants should insure against all such possibilities. Participants should also check that their travel insurance covers them for Public Liability in the instance that they, as a participant, are deemed to have caused an accident.
Alterations – Holidays/Events
European Cycle Events trading name for (5034Events Limited and Maratonauk Limited) reserves the right at any time to substitute alternative accommodation or to make any other alteration to the tours which become necessary due to circumstances beyond their control and undertake to inform participants as soon as possible. If the required number of bookings (10) for a trip is not met, then European Cycle Events (5034events limited and MaratonaUK Limited) has the right to cancel a trip and a full refund will be given to the customers. This notice will be given made as soon as is possible. Please note European Cycle Events (5034events limited and MaratonaUK Limited) will not refund any other customer costs, for example flights. European Cycle Events trading name for (5034events limited and MaratonaUK ) have the right to refuse/cancel any booking without giving a reason and any monies that may have been paid to European Cycle Events will be refunded in full.
Client Equipment and bike transport
It is also a condition that participants wear an approved bicycle helmet always while cycling and that all participants ensure that their bicycle is in good working order before they arrive for a trip. We recommend that you have your bike serviced before you arrive for your trip.
Force Majeure – Holidays/Events and Bike Transport
This means that we will not pay you compensation if we must cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include, for example, war, riot, industrial dispute (for example, the disruption or closure of airports or other transport systems), terrorist activity and its consequences, natural or nuclear disaster, fire, health pandemics ,adverse weather conditions. In the unlikely event of the cancellation/postponement of the sporting events for whatsoever force majeure reason,5034 Events Limited and MaratonaUK Limited trading as European Cycle Events cannot be held responsible in any way for any monetary loss, inconvenience or any other circumstances, including non-refundable events fees.
Data Security – Holiday/Events and Bike Transport
When entering our events / holidays your email address will be automatically added to our database. If you do not wish for this to happen, please email us with the title “unsubscribe”.We have never and will never sell on or give your email address to any other company except for European Cycle Events being acquired by another company. From time to time we work with other organisers and we may email you regarding the event we are jointly working on, but we will never pass on your email address to the other company.
Please note if you have booked bike transportation via lorry or in a fully enclosed trailer then any issues must be directed to us as soon as possible. Any general questions regarding bike transportation logistics can be directed to email@example.com Refusal
5034 Events Limited and MaratonaUK Limited trading as European Cycle Events has the right to refuse a booking without giving reason.
2 Ripon House Manor Fields Putney London SW15 3NE
+44 7595 023536